Industry: Telecommunications
Founded: 1930
Annual Revenue: $17.66B
Headquarters: Monroe, Louisiana
Employees: 51,000
Channel: Sales, Partners
CPQ System
Multiple legacy sales and pricing systems/processes
No quote to order integration
Sales onboarding complications
High product management overhead
Price and Quote
Excessive customer credits from quote delays and mistakes
Product availability gaps, margin errors, delays, revenue loss
Complex product bundles increase errors
Approvals
Lost deals from delayed approvals
Increased overhead
Poor customer satisfaction due to missed expectations