Industry: Mass Media, Tax & Accounting
Headquarters: Eagan, MN
Annual Revenue: $11.166B
Number of SFDC seats: 500
Channels deployed: Sales
Standardized CPQ workflow and processes to bring together disparate sales offices.
Deploy an intuitive quote-to-cash experience for sales representatives.
Improve quote output with automated pricing, template logic and quote inputs.
Gain control over discounting and approvals across all stakeholders (approvers, sales, admins, etc.
Improve decision-making through robust reports.
Poorly unified sales division for tax & accounting due to a non-standardized quote-to-cash process or system to set the standard.
Cumbersome email/Excel quote-to-cash system reduced sales productivity.
Thompson Reuters had no control over CPQ, tracking and reporting.