aMind Web Framework

Enabling World-Class CRM Systems

Transforming Businesses Around the World Through CPQ & Billing Since 2005


Extend Siebel to Multiple Channels


Multi-channel enablement is a vision many companies bought into when originally purchasing Siebel CRM. However, most of those companies stopped at a single channel, likely their Call Center channel.  The aMind Web Framework extends Siebel data and services to multiple channels to provide a “single point of customer truth” within the Siebel system and avoid the costs, delays, and disconnects associated with multiple sales configuration and quoting systems.


Extend Siebel Data and Services to Multiple Channels

Allows a “single point of customer truth” within the Siebel system and avoids the costs, delays, and disconnects associated with multiple sales configuration and quoting systems.



Improve Task Times, Training Requirements, andvSystem Performance

Provides concrete, substantial, and measurable value to the bottom line in addition to the “wow” factor of a well-designed professional UI.



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    aMind Web Framework Capabilities


    The aMind Web Framework significantly improves system performance and user task times while reducing user training requirements. The aMind Web Framework is able to enable superior performance, typically much faster than the Siebel UI, in several ways:


    Using only the Siebel Capabilities Needed

    The aMind Web Framework uses lightweight objects for data access and updates and runs the Siebel rules engines directly to provide optimal performance.



    Parallel and Background Processing:

    The aMind Web Framework only focuses on optimizing “user-perceived performance” by running long-running operations in the background when the user isn’t waiting for them.



    Efficient UI Design

    The aMind Web Framework allows for a guided user process that dramatically reduces the navigation steps required to complete a process, focusing the user on the decisions and choices needed rather than on “driving the application”.




    UI Independent of Data Location

    Make the move to guided selling that configures and prices the optimal solution for your client’s specific needs. 



    Concrete, Substantial, and Measurable Value

    The aMind Web Framework provides concrete, substantial, and measurable value to the bottom line,



    Wow! Factor

    Get a well-designed professional UI that makes it easy for your employees to get their work done, and for your customer to buy directly from you.



    “aMind’s solution is one thousand times better than the legacy configurator tool!” This is the easiest and the best quoting tool we’ve ever had! I’ve been doing quotes on the new tool now for a couple of days using just my iPad!”


    aMind Web Framework Enables Siebel Objects

    Communications Asset-based Ordering 

    Configurator

    Pricer

    Catalog

    Eligibility

    Compatibility

    Quote


    Asset

    Workflow

    Accounts

    Opportunities

    Contacts

    Contracts

    Most other modules


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