Multi-channel enablement is a vision many companies bought into when originally purchasing Siebel CRM. However, most of those companies stopped at a single channel, likely their Call Center channel. The ArganoaMind Web Framework extends Siebel data and services to multiple channels to provide a “single point of customer truth” within the Siebel system and avoid the costs, delays, and disconnects associated with multiple sales configuration and quoting systems.
Extend Siebel Data and Services to Multiple Channels
Allows a “single point of customer truth” within the Siebel system and avoids the costs, delays, and disconnects associated with multiple sales configuration and quoting systems.
Improve Task Times, Training Requirements, andvSystem Performance
Provides concrete, substantial, and measurable value to the bottom line in addition to the “wow” factor of a well-designed professional UI.
The ArganoaMind Web Framework significantly improves system performance and user task times while reducing user training requirements. The ArganoaMind Web Framework is able to enable superior performance, typically much faster than the Siebel UI, in several ways:
Using only the Siebel Capabilities Needed
The ArganoaMind Web Framework uses lightweight objects for data access and updates and runs the Siebel rules engines directly to provide optimal performance.
Parallel and Background Processing:
The ArganoaMind Web Framework only focuses on optimizing “user-perceived performance” by running long-running operations in the background when the user isn’t waiting for them.
Efficient UI Design
The ArganoaMind Web Framework allows for a guided user process that dramatically reduces the navigation steps required to complete a process, focusing the user on the decisions and choices needed rather than on “driving the application”.
UI Independent of Data Location
Make the move to guided selling that configures and prices the optimal solution for your client’s specific needs.
Concrete, Substantial, and Measurable Value
The ArganoaMind Web Framework provides concrete, substantial, and measurable value to the bottom line,
Get a well-designed professional UI that makes it easy for your employees to get their work done, and for your customer to buy directly from you.
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