Post implementation it is as essential to monitor users as it is the performance of your system. Their acceptance, ease of use and understanding of the overall product, workflow, policies and procedures drives ROI. We’ll help you identify key adoption metrics to monitor.
Ease of navigation and ease of use of the system will be monitored and noted. Identify workarounds and prioritize future automation.
It is our mission to ensure your CPQ system makes work easier for your employees, not increases it.
Voices of Impacted Individuals
Level of Impact
Description of Each Impact
Roles & Responsibilities by Team
On Site Champions